We help organisations harness the full potential of technology — from custom software and data intelligence to AI, IoT and end-to-end digital transformation.
Microsoft Partner Cloud & AI Data Engineering IoT Solutions
About — 02 / 05
An ICT partner built for the digital era.
At Ongoti Tech Solutions we are passionate about driving innovation and helping businesses harness the full potential of technology.
Our expertise spans a wide range of services — IT solutions, data management, artificial intelligence and the Internet of Things. By partnering with industry leaders like Microsoft, we deliver world-class solutions that enable organisations to thrive in today's fast-paced digital environment.
IT Solutions
Reliable systems & infrastructure
Data Management
Structured, governed, usable
Artificial Intelligence
Practical, applied AI
Internet of Things
Connected, smart operations
"Seventeen years across strategy, systems, and teams has taught me that technology only delivers value when people are equipped and empowered to use it. At Ongoti, we design for adoption, build for scale, and stay invested in your digital journey — long after go-live."
Snethemba B. Hlongwane · Chief Executive Officer
Services
How can we help you?
03 / 05
S—01
Software Development
Tailored software solutions built to meet the unique needs of businesses across every industry.
We provide tailored software solutions across industries. Our expertise spans enterprise applications, mobile apps and digital platforms — ensuring scalable technology that supports real business growth.
Enterprise application development
Custom mobile app solutions
Scalable digital platforms
Data & Analytics
Turn your data into a competitive advantage
We deliver actionable insights through business intelligence, data science and data engineering — empowering smarter decisions and a measurable edge.
Business intelligence solutions
Data science & predictive analytics
Data engineering & management
Digital Transformation
Reinvent how your business operates
We help businesses embrace modern, technology-driven models through cultural, product and channel transformation — driving innovation in how you operate and engage customers.
Cultural transformation consulting
Product & service innovation
Omnichannel strategy & integration
Case Studies & Experience
Proven expertise across public and private sector
From healthcare workflows to civic engagement platforms, we've helped organisations across KZN and Gauteng solve real problems with practical technology.
Process automation for mid-market business operations
Private Sector3 weeks to UAT5 engineers
What We Built
End-to-end workflow platform for document routing, approval chains, and task management across multiple departments.
Technology Stack
Node.js
React
PostgreSQL
Azure Functions
Core Features
Dynamic approval workflows
Real-time notifications
Audit trail & compliance reporting
Mobile-responsive interface
Results
45%
Process Time Reduction
120+
Daily Workflows
8 hrs/week
Saved Per User
Outcome
Streamlined departmental operations across finance, HR, and operations. Reduced manual errors and accelerated decision-making cycles.
How We Delivered
DISCOVER3–4 days
Mapped current workflows, bottlenecks, and stakeholder requirements across teams.
DESIGN4–5 days
Designed UI/UX, workflow engine logic, data model. User feedback rounds.
BUILD8–10 days
Agile development with daily standups. Parallel API and UI work. 2 integration cycles.
GROWOngoing
UAT support, tuning, and feature enhancements based on user feedback.
Delivery Approach
Agile 3-day sprints with daily demos. Pair programming on workflow engine. Direct stakeholder collaboration.
SD—02
Healthcare Billing System
Billing and medical rules engine for healthcare provider
Private Sector, Gauteng4 weeks to UAT6 engineers
What We Built
Rules-driven billing engine that calculates charges based on medical procedures, patient profiles, and insurance rules. Integrates with patient management system.
Technology Stack
Java/Spring Boot
Drools Rules Engine
MySQL
Azure Cloud
Core Features
Dynamic billing rules configuration
Medical scheme benefit position and eligibility integration
Invoice generation & reporting
Compliance with healthcare regulations
Results
60%
Billing Errors Reduced
3 days
Faster Invoicing
2000+
Monthly Transactions
Outcome
Reduced billing disputes and improved cash flow. Healthcare provider gained flexibility to adjust rates and rules without code changes.
How We Delivered
DISCOVER4–5 days
Documented billing logic, medical procedures, insurance types, special cases.
DESIGN5–6 days
Designed rules engine architecture, data schema, API contracts. Compliance review.
BUILD10–12 days
Implemented rules engine, integration layer, reporting. 3 pilot billing cycles.
GROWOngoing
Support, rate adjustments, new procedure types, audit trail management.
Delivery Approach
Agile with domain expert involvement. Rules documented as executable specifications. Fortnightly stakeholder reviews.
SD—03
eCommerce Checkout Optimization
Checkout system redesign and payment integration
Private Sector2 weeks to UAT4 engineers
What We Built
Streamlined checkout flow with multiple payment methods, shipping integrations, and order tracking.
Technology Stack
React
Node.js
Stripe/Payfast Integration
Azure
Core Features
One-page checkout with validation
Multiple payment gateways
Real-time shipping calculations
Mobile-first responsive design
Results
35%
Cart Abandonment Down
52 sec
Avg Checkout Time
28%
Conversion Lift
Outcome
Reduced friction in purchase process. Better mobile experience drove higher conversion rates and repeat purchases.
How We Delivered
DISCOVER2–3 days
Analyzed user journey, cart abandonment points, payment method preferences.
DESIGN3–4 days
Designed simplified checkout flow, payment integrations, mobile UX.
End-to-end change management supporting organisation-wide adoption of new systems and digital ways of working.
Services
Change readiness assessment & roadmap
Stakeholder engagement & communication strategy
Training program design & delivery
Champions network development
Resistance management & support
Adoption metrics & monitoring
Approach
We guide organisations through the human side of technology change — building understanding, reducing anxiety, and celebrating wins at every stage.
Results
95%
User Adoption
<5%
Support Escalations
3 months
ROI Achievement
Outcome
Successful user adoption of new systems with minimal disruption. Employees confident and engaged with digital ways of working. Sustained adoption post-launch.
How We Delivered
DISCOVER1–2 weeks
Assess current culture, readiness, key influencers, resistance points. Stakeholder interviews across all levels.
DESIGN1–2 weeks
Co-create change strategy with leadership. Design communications, training, champions program, support model.
BUILD3–4 weeks
Execute communications roadmap. Deliver training programs. Launch champions network. Manage resistance & feedback.
