Protection of minors and vulnerable persons

Ongoti Tech Solutions takes the protection of minors and vulnerable persons seriously. We comply with all applicable laws protecting children online, including the Children's Online Privacy Protection Act (COPPA) and South African child protection legislation.

We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we become aware that a child has provided us with personal information without parental consent, we take steps to delete such information and notify the parent or guardian.

Our services are designed with privacy and safety as core principles, and we work continuously to maintain age-appropriate security practices across all our hosting environments and digital platforms.

For parents and guardians

• Monitor your child's online activity and maintain open communication about internet use
• Use parental controls and privacy settings on devices and social media platforms
• Teach children about online stranger danger and the importance of privacy
• Keep devices in shared spaces and set clear rules about screen time
• Report inappropriate content or contact to platform moderators and law enforcement
• Stay informed about the platforms your children use and their privacy policies

For service providers and businesses

• Implement age verification and parental consent mechanisms where applicable
• Maintain robust content moderation and abuse reporting systems
• Train staff on child safety protocols and respond promptly to reports
• Comply with data protection laws and minimise data collection from minors
• Provide transparency reports on child safety incidents and actions taken
• Partner with child safety organisations and follow industry best practices

South Africa: Ongoti Tech Solutions complies with the Protection of Personal Information Act (POPIA), the Children's Act, and the Cybercrimes Act. We follow the National Consumer Commission's guidelines on child protection and online safety.

International standards: We are guided by ISPA's Code of Conduct, the United Nations Convention on the Rights of the Child, and international best practices for child online protection.

Reporting obligations: We work with law enforcement agencies and child safety organisations to address reports of child exploitation, grooming, or abuse.